Live chat from Appy Pie Plus lets you initiate meaningful conversations with customers without causing any intrusion. The elegant little live chat icon at the bottom of your screen does not distract but reassures the customer that help is only a click away. In addition, real-time responses and quick query resolution ensure more effortless customer engagement.
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Integrate your live chat widget directly into your app. While live chat alone has immense possibilities as a customer service tool, when you integrate into an app and combine it with features like in-app messaging and notifications, you amplify its potential as you can now interact with your customers, even through your app!
Schedule a demoThe live chat software from Appy Pie Plus has found favor among enterprise customers because of its focus on the needs of both business owners and the end customers. Let’s discuss the reasons in detail.
Live chat is more effective in lead generation than simply waiting for an incoming lead or cold calling people. While your customers are browsing through your app or website, they are more likely to respond to your live chat agents. Appy Pie Plus allows you to convert 5X-25X more conversions with live chat on your website!
With live chat software, you can engage your customers with interesting conversations while addressing their concerns or accepting their feedback. The traditional communication channels are more cumbersome and painfully slow as compared to live chat software. Live chat helps you gain long-term loyalty from your customers.
Live chat from Appy Pie Plus lets you incorporate multiple levels within the team with varying degrees of access to information and features. This functionality helps your enterprise assume better control of data privacy while keeping the hierarchy intact and the entire operation organized.
On-call or other traditional channels of customer support may be difficult to track and study later. However, any customer interaction over live chat can be revisited to discover the customer pain points. Addressing these pain points is a definitive way to ensure an improved customer experience and greater conversion rates.
Not many customers would be willing to make a long-distance call or send an email and keep waiting for a reply. However, live chat from Appy Pie Plus lets you make your business accessible to customers from all over the world, removing any barriers of geographical distance. Make it a global enterprise with Appy Pie Plus.
Irrespective of your work hours, live chat software can help you record inquiries and gather contact details and information from your customers. It means that even if you and your team are unavailable, your customers can leave their contact details for you to touch base with them once you’re back at work.
The live chat software from Appy Pie Plus makes your customer support engaging while being helpful.
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